Find out why our customers rate us as Number One in the UK Commercial Vehicle Auction industry.
Manheim Auctions are unique in the UK because we have dedicated teams of Commercial Vehicle Experts at each one of our national van auction centres. They speak your language.
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We’ve got all the information you need to help you buy your vehicle. Contact Manheim Buyer Services on:
+44 (0) 844 856 4600
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Contact Local Business Team on +44 (0) 0844 856 4548 or email firstname.lastname@example.org
Recognising,respecting and valuing each and every Customer by being friendly, professional, trustworthy and approachable.
Ensuring buyers and sellers are happy by doing what we say we are going to do, when we say we are going to do it.
Developing its Commercial Vehicle people, ensuring our Customers are supported by dedicated specialist Commercial Vehicle teams and auctioneers.
Demonstrating that our Commercial Vehicle teams are recognised as being industry leading in terms of their knowledge and approach.
Listening to our Customers and communicating in their language when, where and how they want.
Arbitrating any issues through a consistent, fair and equal complaints handling process with clear ownership and escalation.
Having a Commercial Vehicle auction day catalogue with full vehicle descriptions, available at least one hour before each and every auction starts.
Holding a fast and well resourced pre-auction registration system.
Ensuring our Commercial Vehicle auctions start at their publicised times.
Submitting all provisional bids within 30 minutes of the end of the auction. Working hard at all times to get the speediest responses.
Endeavouring to keep payment queues to a minimum and clearly communicating our Terms and Conditions of business.
Ensuring transparency and continuity of fees across all our Commercial Vehicle auction centres.