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Privacy Policy

1. About Us:

1.1 Manheim Auctions Limited ("We", "Us", "Our") is a company registered in the UK (company number 0448761) whose registered office is at Central House, Leeds Road, Rothwell, Leeds, LS26 OJE.

If you have any questions regarding this policy then you may contact the Legal Department at Manheim Europe Limited, Central House, Leeds Road, Rothwell, Leeds, LS26 0JE

1.2 We respect your privacy and we are committed to complying with applicable data protection and privacy laws. We have provided this privacy policy statement to help you understand how we collect, use and protect your information when you visit the website.

1.3 By accepting this Privacy Policy and Data Protection Statement you expressly consent to our use and disclosure of your personal information as disclosed in this Privacy Policy and Data Protection Statement. However, you may visit and browse www.manheimremarketing.co.uk without disclosing any personally identifiable information about yourself.

2. Collection and Use of Data

2.1 The data we collect from you comes under two general categories (1) data obtained from you via this site and (2) information you provide about yourself in order to sell or buy a vehicle. The type of data we collect could include your name and address, telephone and fax numbers, e-mail addresses and bank details.

2.2 The data you provide to us will be used for the purposes of administration, processing the sale and purchase of a vehicle, business development, trend analysis and marketing. We will also use it to create offers specifically designed to meet your needs.

2.3 Please note that your data may be stored and processed on our parent company servers, which are located in the United States. We take the security of your data seriously and have appropriate levels of security for the storage of your data (including any transfer of such data to the United States).

2.4 We automatically track certain data based upon your behaviour on our site using cookies and other devices. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand our users. This data may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.

2.5 We use data collection devices such as “cookies” on certain pages of our site. "Cookies" are small text files placed on your hard drive that assist us in providing customised services. You may decline our cookies if your browser permits, although in this case you may not be able to use certain features on our site.

2.6 If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities, we may collect such information in a file specific to you.

3. Disclosure of Data

3.1 We may share your data with third party marketers of auto-related products, motor manufacturers and services that we believe may be of interest to you.

In addition, your data may sometimes also be used by us and our associated companies to inform you about changes to our website, new services and offers that you might find interesting and for database maintenance.

If you wish to change data held about you or the information you receive from us, please email our Group Data Protection Officer or write to:

Group Data Protection Officer Manheim Auctions Limited Central House Leeds Road Rothwell Leeds LS26 OJE

You should set out in writing to us what it is that you would like to see changed about your records.

3.2 Your data may also be shared with auditors or contractors or other advisers auditing or advising us on our business operations.

3.3 We co-operate with law enforcement agencies, as well as other third parties, to assist in the enforcement of laws. We can (and you authorise us to) disclose any information about you to such law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with any investigation by such law enforcement agencies or other government officials.

3.4 We use industry standard practices to safeguard the confidentiality of your personal identifiable information, including “firewalls” and “Secure Socket Layers”. However, no security system is impenetrable and we cannot guarantee the security of our database, nor can we guarantee that data you supply to us will not be intercepted while being transmitted to us over the Internet.

4. Your rights in relation to your information

4.1 You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Please write to the address set out at 3.1 above.

4.2 In writing to us, please quote your name and address. We would be grateful if you could also provide brief details of the information of which you would like a copy or which you would like to be corrected.

4.3 We may require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.

5. Chat Rooms

If at any time this website offers any chat rooms, notice board facilities, newsgroups etc. we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy Statement. Please note that we can not be responsible for other parties’ use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this website. Please be careful about what personal information you disclose in this way.

6. Manheim's use of Cookies

6.1 What is a cookie? A cookie is a small piece of data that is sent from our web server to your browser, which is saved on the hard drive of your computer. A cookie cannot read data off your hard disk or read cookie files created by other sites, and it will not damage your system. You can change your browser settings to refuse cookies or alert you when a cookie is being sent at any time. If you do choose not to accept cookies, some features of our site may not work as intended (e.g. services accessed while logged in, customised areas of the website). We do not use cookies to identify you personally, except when you opt to use the 'Remember me' facility on logging in.

6.2 What type of cookies do we use and when? There are two broad classes of cookie: session and permanent. Session cookies are used to keep track of information needed by a user and their browser on their journey through a website. Session cookies have a short lifetime and expire within a few minutes of the user leaving the site. Manheim Remarketing uses session cookies to keep you logged in for the duration of your visit, which enable you to complete certain actions on this website, for example, using watchlists, viewing catalogues, using Simulcast.

Manheim Remarketing uses permanent cookies to enable basic web traffic analysis using Google Analytics (showing us which areas of the site are popular and those that are not often visited, this allows us to prioritise our enhancements to our website). We also use permanent cookies to 'remember you' when you return, but only if you have ticked the 'Remember me' facility on logging in.

Manheim Remarketing do use some cookies from trusted 3rd party sources to enable us to provide you with certain features on our website, for example our live chat facility which is provided, uses cookies to enable the chat software to work.

Cookie Name Purpose
Session ID manheim_user_sessionprintselections-44746nameuauth_tkt These cookies are used to recognise that you are logged into the website and help the website to remember your customised preferences.
Google Analytics _utma
_utmb
_utmc
_utmz

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information about google analytics please visit Privacy Overview

Simulcast JSESSIONID This cookie is used to record which users have viewed the webcast.
Website cookie acceptance UserAcceptsCookies This cookie is used to record if a user has accepted the use of cookies on the ManheimRemarketing website.
Live Person LivePersonID
HumanClickSiteContainerID_35417885
HumanClickACTIVE
HumanClickKEY
These cookies are used to identify the user and what webpage the user was on, when they started the chat function, so the sales person knows which vehicle they are discussing.

6.3 Most web browsers allow some control of most cookies through the browser settings. For more information about cookies, visit www.allaboutcookies.org.

7. Use of your personal information submitted to other websites

7.1 We cannot be responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our website or you linked to our website from a third party website.

7.2 We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.

8. Changes to this Policy

8.1 If we need to change our privacy policy at some point in the future to reflect our data collection and disclosure practices we'll post the changes at least 30 days before they take effect. Our use of data gathered while the current policy is in effect will always be consistent with the current policy, even if we change that policy later.

May 2010